Here at Dermalife we try as hard as possible to make your experience in shopping with us an easy, enjoyable and safe experience.
We are confident that you will be pleased with your Dermalife product. If, however, within 30 days you are not completely satisfied you can return un-used products for a full product refund.
When you place an order through the Dermalife website from anywhere in the World (excluding UK) your order is despatched using International Priority Airmail
UK deliveries are sent by 1st/2nd Class or Recorded Delivery.
Approximate Delivery Times:
Important: In the event of delayed deliveries due to postal delays please allow 21 days for deliveries to be completed. Postal services occasionally misdirect post or use an incorrect service ie. standard or economy routing. Please note that we do not issue refunds or replacements until a 21 day period has elapsed. This is to allow a misdirected delivery time to be made.
UK and Ireland 1-3 Working Days
EEC and Europe 2-5 Working Days
USA and Canada 6-12 Working Days
Rest Of World 6-14 Working Days
Goods are despatched usually within 24 hours from receipt Monday to Friday and are sent by 1st Class or Recorded Delivery (UK Only) or International Priority Airmail. Insured Courier and bulk deliveries are made by arrangement through our office. All prices are displayed and processed in British Pounds or US Dollars unless other options are chosen, please check when making your purchase. Packaging and illustrations may vary.
Bulk and Trade enquiries are welcome from around the world, please visit the trade page by clicking HERE.
At Dermalife we take the security of our web site and your data extremely seriously. As such the information below is provided so as to set out our data-protection policy.
Dermalife does not capture and store any personal information about indiviuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by enquiring about or ordering any of our services. In these latter cases, the personal information you give us is used exclusively by Dermalife for providing you with current and future information about our products and services and any other services described on this Web site. We never pass any of your personal data to outside organisations and/or individuals.
You have a right to know about the personal information Dermalife holds about you. You also have a right to have your data corrected or deleted. Please address all your requests and/or queries about our data-protection policy to our Customer Support